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CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

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OUR REVIEWS

 (41 Reviews)
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Traveled from MA to visit son in Corning; car was packed to head to PA when check engine light came on. (on a Friday a.m.!) Called J&Ts and was SO grateful they would take a look at it ASAP. I dropped it off immediately and heard back in under 2 hours. Problem was resolved. While I am still grateful for their attention and speed, I must say, that the customer service was excellent - If I lived locally, this would be my go to place for repairs!

, 03/27/2024

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