CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
OUR REVIEWS
(41 Reviews)
FL Counseling, 03/27/2024Traveled from MA to visit son in Corning; car was packed to head to PA when check engine light came on. (on a Friday a.m.!) Called J&Ts and was SO grateful they would take a look at it ASAP. I dropped it off immediately and heard back in under 2 hours. Problem was resolved. While I am still grateful for their attention and speed, I must say, that the customer service was excellent - If I lived locally, this would be my go to place for repairs!